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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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Operation Management-Discussion 2

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Q In the article OM Lean Toyota Principles PDF (found under CANVAS Week 5 Assignments as well as under CANVAS-Files) the author highlights why Lean concepts can be used in knowledge work (and not simply limited to manufacturing work). The author supports his argument with a number of facts and insights. Select one or more of these facts/insights that resonate with you. Explain why you support (or reject) the author's stance on this topic. Do you have direct experience with the concept you selected?

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The “Lean Knowledge Work” is a resourceful article on the lean management. The authors, Bradley Staats and David Upton explain in the article that the application of the lean concept is not limited to the manufacturing industry, rather it has a wider variety of applications. The lean concept is based on the process of waste minimization. Just like in the manufacturing world, the lean process tries to minimize world in the knowledge system work. Actually, in the business organization the work of a knowledge worker can be compared with a manufacturing machine.